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Getting Access and More Details about EDC Direct

EDC Direct is the protected section of our website where Accounts Receivable Insurance and Contracts Insurance and Bonding customers can conveniently complete a variety of tasks.

Receivable Insurance Centre

Manage your Accounts Receivable Insurance policy online while taking advantage of time- and money-saving features. Visit the ARI online guide and learn about the benefits and features of the policy, as well as your responsibilities in managing the policy. Tips, videos, and step-by-step tutorials are available to assist you.

Contract Insurance and Bonding Centre

View documents and pay premiums online for Performance Security Insurance, Performance Security Guarantees, Contract Frustration Insurance and Surety Bond Insurance. Want to make a payment online? This one-page tip sheet will provide step-by-step instructions.

To access EDC Direct, call 1-888-649-8287, weekdays 8 a.m. to 8 p.m. EST, email question@edc.ca, or contact your EDC underwriter.

Getting Access and More Details about Trade Protect

Trade Protect is our online credit insurance that enables Canadian companies to easily insure sales to a select number of US and international customers. You can request new credit limits or increase existing limits, receive a quote, and pay by credit entirely online.

Access your Trade Protect policy quickly and easily here.

For questions about your policy, email support@edc.ca or call 1-866-716-7201, weekdays 8:30 a.m. to 8 p.m. EST.

If you do not yet have a policy, learn more about Trade Protect here.

Getting Access and More Details about FIRM

The Financial Institutions Risk Manager (FIRM) gives our Canadian bank customers the ability to request coverage, make declarations, and view their coverage online at any time.

To access FIRM, call 1-888-649-8287, weekdays 8 a.m. to 8 p.m. EST, or email question@edc.ca.

Getting Access and other details about Trade Partnership Insurance

Private sector credit insurers can access their policy through this site to easily manage credit limit requests, and view their portfolio.

To access this portal, contact your company’s administrator.

Alternatively, call us at 1-866-716-7201 weekdays 8:30 a.m. to 8 p.m. EST, or email support@edc.ca.