$49 billion
in financial relief distributed to more than 898,000 businesses through the Canada Emergency Business Account from April 2020 to December 2021
2,038
guaranteed loans, unlocking access to $1.4 billion in credit, provided through the Business Credit Availability Program Guarantee from April 2020 to December 2021
72.3
Net Promoter Score places EDC in the top 15% of North American B2B companies
Business facilitated
Through our range of financial solutions, we supported $111 billion in exports, foreign investment and trade development activities in 2021.
Our insurance program helped more than 8,900 customers close approximately $89 billion in export sales with close to 102,000 buyers located around the world. Approximately 80% of this business was credit insurance, which helps companies mitigate credit risk and leverage their receivables with financial institutions to unlock more short-term financing. Our financing activities delivered approximately $22 billion in new financing to Canadian customers and their foreign trading partners.
Small and medium-sized customers—financial transactions
Small and medium-sized enterprises are key contributors to economic growth, innovation and new job creation. They are also a key feature of Canada’s trade landscape.
In 2021, we facilitated 10,325 transactions, which included
4,060 transactions with micro customers; 4,780 transactions with small customers; and 1,485 transactions with medium-sized customers. This measure grew by 5% (9,849 transactions) compared to the previous year.
Customers served
EDC remained a key partner on Canada’s COVID-19 response team in 2021, providing much-needed risk capacity and liquidity to Canadian businesses exporting or operating domestically through COVID-19-specific and core financial solutions and expert knowledge.
Demand for our financial and knowledge solutions during this challenging year resulted in 29,800 customers served, compared to 24,305 customers in 2020—an annual increase of 23%. Learn more
2023 carbon intensity target
In 2019, we set an initial target to reduce exposure to our six most carbon-intensive sectors by 15% below 2018 levels by 2023. This covers activities including loans, guarantees and commitments. In 2020, we surpassed that goal and strengthened it to target a reduction of 40% on the same timeline.
The updated target committed us to reduce our exposure to our six most carbon-intensive sectors from $22.4 billion to $13.5 billion. In 2021, through active portfolio management and clearly defined parameters guiding EDC’s business in these sectors, we drove our exposure down to $13.6 billion, placing us within just $100 million of our 2023 target. Learn more
