The nature and scope of the personal information you will be asked to provide to us depends on the program, product or service that you have requested or that is of interest to you. It is our policy to collect only the personal information needed to administer our programs and services. The purposes for which will collect and use personal information are explained below.
To improve your experience on our website and to tailor information, content, products and services to your interests and business needs.
For a detailed explanation refer to the section “What are cookies and how does EDC use them?” below.
To promote our programs, products and services to you.
When you specify your consent on any online EDC publication, subscription or registration form, EDC may, from time to time, use your email or regular mailing address to send you information on EDC's programs, products and services, trade information, business opportunities, or other topics and events of current interest.
In order to do so, EDC may also collect the information that you provided on the subscription or registration form, such as your name, address, telephone and fax numbers, and your language of preference.
To determine your eligibility for programs, products or services.
We use financial information such as your assets, liabilities, financial transactions, annual sales, and business history to evaluate your credit worthiness, assess your eligibility and to make decisions in the context of an application for financing or insurance services.
To manage your relationship with us and to make it easy to do business with us.
We use identifying and contact information about you and your business to allow us to communicate with you and respond to your enquiries about financing, insurance and bonding solutions and other programs or services you may be interested in.
To introduce you to Government and Industry Partners.
There's a lot you can do to take your exporting business to the next level and a lot of organizations that are willing to help you get there. With your consent, EDC will facilitate introductions to its federal, and provincial and industry partners to help you grow your business.
To process payments and financial transactions.
We collect banking information to process payments and other transactions. In some circumstances, information is shared with counterparties and their respective banks in relation to fund transfers, payments, drawing of cheques, and other transactions.
When paying online for any of our services or products offered online, you will be using the credit card facilities of Moneris Solutions or another online payment provider with whom we have entered into a contract. Information you provide during the payment process is held in a temporary or session cookie as described in the “What are cookies and how does EDC use them?” section. Once you have clicked the appropriate button to submit payment, the information you supplied during the payment session will be received on the Moneris Solutions server and is governed by the privacy policy of Moneris Solutions.
To comply with legal, security, processing, and regulatory requirements.
To ensure that we do not, directly or indirectly, unknowingly transact business with, procure goods or services from companies and/or individuals who present legal, regulatory and reputational risks to EDC, we use information to detect and assess potential legal, regulatory and reputational risks in transactions involving EDC and various counterparties.
Reducing fraud, software piracy, and protecting our customers.
We may monitor any part of our website at any time and may take appropriate measures to curtail inappropriate use. EDC uses software to monitor site traffic and to detect unauthorized attempts to upload, change information, or otherwise cause damage.
To verify the identity or authority of relevant Individuals, or representatives who contact EDC or may be contacted by EDC and to carry out or respond to requests, questions or instructions from verified representatives or other parties pursuant to security procedures.
To allow you to apply for jobs and to assess your suitability for a career at EDC.
To conduct market research about our customers, their interests, and the effectiveness of our marketing campaigns if you’ve given us permission to do so.