EDC has adjusted its focus and solutions to reflect the challenges facing Canadian exporters during the COVID-19 pandemic. To learn more, click here

We are currently experiencing a very high volume of inquiries which may mean longer-than-normal wait times. New credit insurance applications are currently being processed within 20-25 calendar days. Thank you for your patience as we work as quickly as possible to return to our usual, faster response time.

Why you need Portfolio Credit Insurance

Your accounts receivable can represent close to half your balance sheet. Protect your profits with Portfolio Credit Insurance, and get covered for 90% of your insured losses if a customer doesn’t pay. 

Protect your profits. Here’s what EDC Portfolio Credit Insurance covers.

  • Your customer declares bankruptcy
  • Your customer defaults on their payment
  • Your international customer refuses to accept the goods
  • Your customer terminates your contract before you ship
  • Hostilities in a particular market prevent your international customer from paying
  • Cancellation of export/import permits
  • Issues with currency conversion or transfer
  • When purchasing Portfolio Credit Insurance, you also have the option of covering your domestic sales through our partnership with another insurer
  • The loss relates to goods shipped when your customer was already in default of its payment obligation
  • Your customer is disputing the amount they owe you (we can only pay once the dispute is settled and the amount owing by the customer is clearly established)
  • A complete list of exclusions to coverage will be set out in the Policy

If you’re looking for fast and simple coverage of up to $500,000 per customer, check out EDC Select Credit Insurance.

EDC is dedicated to supporting Canadian businesses during the COVID-19 pandemic. We’re adjusting the PCI to meet the current needs of Canadian businesses.

  • When assessing new buyer coverage requests for viable buyers, we are prepared to take on greater risk than we have in the past. 
  • We are increasing our flexibility to maintain coverage where possible in situations where a buyer’s credit deteriorates as a result of the COVID-19 pandemic. 
  • To expedite and ensure timely claim payments to our PCI policyholders, EDC will temporarily waive the waiting period of the policy for all claims received, until December 31, 2020.

Questions about our financial solutions?

Please contact us weekdays between 9 a.m. and 5 p.m. ET.

1-800-229-0575

Or send us a question and we’ll get back to you as soon as possible. Send a question.