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If a payment is overdue, or your buyer can’t or won’t pay, you may need to file a claim or a report.
Claims for Portfolio Credit Insurance policies can .
Please make sure to log in with the credentials you use to manage your policy, NOT your billing credentials.
Declarations for Portfolio Credit Insurance policies can .
Please make sure to log in with the credentials you use to manage your policy, NOT your billing credentials.
You have 2 sets of login credentials for Portfolio Credit Insurance.
Our webinars cover an array of must-know trade topics, like how to target and win new customers, where to find your next market, how to get more money to grow, and more.
These expert-led sessions will provide the knowledge you need to confidently make smarter business decisions. And new webinars are added regularly.
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Call us if you need help creating or accessing your MyEDC account.
Export Help Hub gives you clear answers from experts to help you grow your business – all for free.
And if you can’t find what you’re looking for, you can submit questions directly to our EDC advisors.
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Call us if you need help creating or accessing your MyEDC account.
We deliver this product in partnership with your financial institution to help you access additional working capital.
If you’re an existing guarantee customer, please contact your EDC account manager.
If you’re not an existing customer and want to find out if these products are right for your business, please contact your financial institution. Together we’ll come up with a plan to support your international growth.
We deliver these products in partnership with your financial institution to help you access additional working capital.
If you’re an existing guarantee customer, please contact your EDC account manager.
If you’re not an existing customer and want to find out if these products are right for your business, please contact your financial institution or EDC account manager. Together we’ll come up with a plan to support your international growth.
We deliver these products in partnership with your financial institution to help you access additional working capital.
If you’re an existing guarantee customer, please contact your EDC account manager.
If you’re not an existing customer and want to find out if these products are right for your business, please contact your financial institution. Together we’ll come up with a plan to support your international growth.
Trade Recovery Guarantees help businesses recover from Covid-related economic setbacks. They’re administered by participating financial institutions, not EDC.
If you have questions about an existing Trade Recovery Guarantee loan, or to find out if this product is right for your business, please contact your financial institution.
The Government of Canada's Canadian Emergency Business Account (CEBA) program is no longer accepting applications.
If you have questions about the program, including loan repayments and forgiveness, please contact your financial institution or visit
The Business Credit Availability Program (BCAP) is administered by participating financial institutions, not EDC.
It stopped accepting applications on Dec. 31, 2021.
If you have any questions about a BCAP guaranteed loan, please contact your financial institution.
Monday to Friday: 8 a.m. to 8 p.m.
(Eastern Time)
For answers to your trade-related questions
1-888-220-0047
Weekdays 9 a.m. to 5 p.m. (Eastern)
*To contact our Vice-President and Chief Compliance & Ethics Officer (Data Protection Officer for Singapore), call this number 800-181-1131 (Singapore residents only).