Access to Information and Privacy
Transparency and Disclosure
In this section
The Access to Information Act is a federal statute that provides a process for Canadian citizens, permanent residents, persons physically in Canada, or corporations present in Canada to request access to any record of certain institutions of the federal government. These institutions, such as EDC, are required to provide access to records under their control upon receiving a formal request for information made pursuant to the Access to Information Act unless the records or portion thereof are exempted or excluded from disclosure.
Annual Report on the Administration of the Access to Information Act 2015-2016 (PDF)
Annual Report on the Administration of the Access to Information Act 2016-2017 (PDF)
Annual Report on the Administration of the Access to Information Act 2017-2018 (PDF)
Annual Report on the Administration of the Access to Information Act 2018-2019 (PDF)
Annual Report on the Administration of the Access to Information Act 2019-2020 (PDF)
Annual Report on the Administration of the Access to Information Act 2020-2021 (PDF)
Annual Report on the Administration of the Access to Information Act 2021-2022 (PDF)
Annual Report on the Administration of the Access to Information Act 2022-2023 (PDF)
Summaries of completed Access to Information requests are available from the Government of Canada's Open Government portal. They are made available on the portal within 30 calendar days after the end of each month and you can request a copy of the record if you find one of interest. Summaries are available for any Government of Canada institution that is subject to the Access to Information Act.
For more information, visit the About access to information requests webpage.
The Privacy Act provides Canadian citizens, permanent residents or individuals present in Canada with the right of access to personal information held about them by federal government institutions, such as EDC. It also protects against unauthorized disclosure of that personal information. The Privacy Act strictly governs how federal government institutions will collect, use, store, disclose and dispose of any personal information.
Our access to information and privacy (ATIP) office is responsible for receiving and responding to all requests submitted under the Access to Information Act and the Privacy Act.
Annual Report on the Administration of the Privacy Act: 2015-2016 (PDF)
Annual Report on the Administration of the Privacy Act: 2016-2017 (PDF)
Annual Report on the Administration of the Privacy Act: 2017-2018 (PDF)
Annual Report on the Administration of the Privacy Act: 2018-2019 (PDF)
Annual Report on the Administration of the Privacy Act: 2019-2020 (PDF)
Annual Report on the Administration of the Privacy Act: 2020-2021 (PDF)
Annual Report on the Administration of the Privacy Act: 2021-2022 (PDF)
Annual Report on the Administration of the Privacy Act: 2022-2023 (PDF)
To make an Access to Information Act request at EDC
To make an Access to Information Act request for information held by EDC, complete the Access to Information Request Form or send a letter mentioning the Act and describing the records you are seeking to the ATIP office. Please include details that will enable us to search for relevant records.
Each request made to EDC under the Access to Information Act must be accompanied by an application fee of $5, in the form of a cheque or money order made payable to: Export Development Canada. We work to ensure that every reasonable effort is made to help requesters receive complete, accurate and timely responses to their requests and without regard to the requesters’ identities.
For any questions or comments on the access to information process, or to submit your request, please contact us using at the address below.
To access your personal information held by EDC
To access your own personal information held by EDC, you may complete the personal information request form or send a letter mentioning the Act and describing the information you are seeking to the ATIP Office. Please include details that will enable us to search for relevant records. There are no fees associated with making a request under the Privacy Act. If you need to contact us for advice on how to complete a Privacy Act request, contact us at the address below.
How to make an informal request outside the ATIP process
The Government of Canada encourages the release of information through informal requests outside of the ATIP process. EDC strives to provide information on an informal basis where possible, as a means of promoting accessibility and transparency within the corporation. An informal request may be submitted to EDC in order to obtain a copy of a completed Access to Information Act request. You may wish to consult the Government of Canada's Open Government portal to determine if the information you are seeking has been previously processed by EDC.
To make an informal request or for additional information about the programs and activities of Export Development Canada, please contact us online or at the following:
Access to Information and Privacy
Export Development Canada
150 Slater Street
Ottawa, Ontario
K1A 1K3
Canada
Phone: (613) 598-2500
Toll-free: (800)-267-8510
Fax: (613) 598-3835
In accordance with Treasury Board of Canada secretariat policy, summaries of completed privacy impact assessments (PIAs) are posted.
Privacy impact assessment reports
The privacy impact assessment examines the privacy-related impact of our retention of an external vendor, First Advantage Canada Inc. to supply pre-hire background screening resources. This vendor has been retained to conduct pre-hire due-diligence background checks (such as verifying employment and educational/professional accreditation backgrounds and certain other checks) on candidates for positions at EDC.
ATIP program co-ordinator
Contacting our ATIP office
Access to Information and Privacy Office
Export Development Canada
150 Slater Street
Ottawa, Ontario K1A 1K3
Canada
Phone: (613) 598-2500
Toll-free: (800)-267-8510
Fax: (613) 598-3835
E-mail: ATIPTeam@edc.ca
Reading room
As required by the Access to Information Act, an area on our premises has been designated as a public reading room. Please contact the ATIP office to make arrangements to use the reading room. The address is:
Export Development Canada
150 Slater Street, 15th floor
Ottawa, ON
Find out more
Info Source - Describes the types of records we hold in relation to our institutional functions, programs and activities and may assist individuals with submitting requests under the Access to Information Act and the Privacy Act.
Information Commissioner of Canada