24,305
customers served, up 45% compared to 2019
customers served, up 45% compared to 2019
in total business conducted by our customers with the help of EDC solutions
financial transactions supporting micro, small and medium-sized companies, up 31% compared to 2019
In a year where business was anything but usual, EDC was tasked with helping to stabilize and rebuild Canada’s economy.
Our goal was to act swiftly and effectively, helping the highest possible number of Canadian businesses operating domestically and internationally.
We believe that good business and good trade can contribute to a better Canada and a better world – but it takes more than good intentions to drive progress.
The past year may not be remembered for its rosy headlines. But it was a year in which so many people in government, in business and in finance, public and private, pulled together. That co-operation was a positive story in 2020, and I’m confident it will continue to be in the year ahead.
More change has taken place at EDC over the last year than in the previous five years combined.
Not only did we facilitate the launch of important measures – like the Business Credit Availability Program and the Canada Emergency Business Account – we also found ways of stretching our operations and traditional business lines to help more Canadian companies.
In 2020, we achieved an important milestone well ahead of schedule by meeting our 2023 target to reduce our lending exposure to carbon-intensive sectors. In 2021, we plan to build on our momentum, elaborating on our efforts to address climate change with new targets.