EDC recognizes the importance of an open and transparent dialogue with our stakeholders about the business we undertake. EDC will respond to any formal concerns raised by interested parties within 30 days of receipt. Should there be a delay in response, EDC will communicate with the requestor to advise of the change.
Formal enquiries are defined as a letter addressed to the President and CEO or the Chair of the Board of Directors seeking further information about business EDC has undertaken, or policies and practices of the organization.
| Date received | Subject | Query | Response |
| February 2023 | EDC’s Involvement in Colombia | Letter from Amnesty International | Letter from Lorraine Audsley |
| January 2023 | Glasgow Statement | Letter from Above Ground | Letter from Lorraine Audsley |
| July 2022 | EDC’s Principles on Leverage and Remedy | Letter from Amnesty International and Above Ground | Letter from Mairead Lavery |
| July 2022 | EDC’s Support for the Fossil Fuel Sector | Letter from Above Ground | Letter from Mairead Lavery |
| July 2022 | Celulosa Arauco y Constitución | Letter from Civil Society Organizations | Letter from Mairead Lavery |
| March 2021 | Environmental and Social Risk Management | Letter from Human Rights Watch | Letter from Mairead Lavery |
| November 2020 | Banks and Biodiversity No Go Policy | Letter from Civil Society Organizations | Letter from Martine Irman |
| October 2020 | Quebrada Blanca Phase 2 | Letter from MiningWatch Canada | Letter from Mairead Lavery |
| September 2020 | Export Credit Agencies and a climate positive COVID-19 response | Letter from Oil Change International and partners | Letter from Mairead Lavery |
| March 2020 | Coastal GasLink Project | Petitions from 350.0rg, leadnow.ca | Letter from Mairead Lavery |
| March 2020 | Empresas Públicas de Medellín (EPM) | Petition from Amnesty International Canada | Letter from Mairead Lavery |