Jacques Chamberland was appointed senior vice-president and chief digital officer in October 2019. In this newly created role, Jacques brings a proven track record of success in large-scale transformation and change leadership, particularly in the digital sphere and within financial institutions. As CDO Jacques will head the new digital and technology group, made up of business technology direction, business technology solutions, enterprise information security and data analytics. The group’s goal is to simplify EDC’s approach to technology, optimizing its value to drive business strategy, spur innovation and improve both the customer and employee experiences.
Prior to joining EDC, Mr. Chamberland was senior vice-president of partnerships and banking as a service with National Bank of Canada (NBC) where he developed and led a new innovative line of business for the bank. Jacques has held various senior executive roles in Canadian financial institutions over the past 10 years and his responsibilities included leading large-scale transformation programs, digitization efforts, corporate strategic planning, portfolio management and post merger integration.
After beginning his career at Bombardier Aerospace leading aircraft development programs, Jacques worked at McKinsey & Company from 2005 to 2010, where he helped financial sector clients develop go-to market strategies, drive retail network optimization efforts and launch operational efficiency efforts. Jacques holds an MBA from INSEAD (France, Singapore) and a BA in aerospace engineering from École Polytechnique de Montréal. He also supports many community and charity causes. He namely led the development of a national strategy to improve high school graduation in Quebec and is an executive member of the Montreal General Hospital, the Paul Gérin-Lajoie and the 24h Tremblant foundations.