Managing your policy

Credit insurance help & support

To ensure you get the most out of your policy, ensure you meet your policy responsibilities. These entail ensuring that each contract of sales is eligible for coverage, establishing your customer’s creditworthiness by establishing a credit limit, paying your premium and fees, declaring actual sales (if required under your policy), and taking the necessary steps to prevent and minimize losses by reporting overdues and submitting claims. Learn more about these responsibilities below.

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Need help?

Speak to our customer care team weekdays between 7 a.m. and 8 p.m. ET at 1-866-716-7201 or support@edc.ca.