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    About exporting

    Seize new opportunities to grow your customer base, increase revenue and generate more profits.

    Welcome to EDC

    • Getting started
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    Trade expertise for

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    Our solutions

    Manage the risks of doing business abroad and access the working capital and financing you need to grow your business.

    Managing Risks

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    About us

    Learn about Export Development Canada (EDC), a Crown corporation dedicated to helping Canadian companies of all sizes succeed on the world stage.

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    • Manage MyEDC Profile
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    • Knowledge and advisory (MyEDC)

    Credit Insurance

    • Portfolio Credit Insurance
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    Other EDC accounts

    • Contract Insurance & Bonding (EDC Direct)
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Manage buyers

Credit insurance help & support

  1. Portfolio Credit Insurance
  2. Using the credit insurance platform
  3. Manage buyers

                       

Policy information
  • Using the credit insurance platform
    • Register and apply
    • Getting started
    • Policy details
    • Manage buyers
    • Discretionary Credit Limit
    • Invoicing and statements
    • Declarations
    • Overdues and claims
    • Tracking and reporting
  • Managing your policy
    • Policy documents
    • Verifying sale
    • Establishing credit limits
    • Pay premium and fees
    • Declaring sales
    • Preventing and minimizing loss
  • Forms & Resources
  • What’s New

These help files include instructions on how to add a buyer and request a credit approval on your policy. They also guide you through the steps to request a credit limit increase or decrease.

Select a topic

 

How to add a buyer and request a credit approval

 

 

How to change a credit limit

 

 

How to add a bank and request a credit approval

 

 

How to provide additional information for your credit approval requests

 

 

How to review the status of a credit approval

 

 

 

Need help?

Speak to our customer care team at 1-800-229-0575 or support@edc.ca.

Date modified: 2019-03-12

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