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Policy details

Credit insurance help & support

  1. Support | EDC
  2. Topics | EDC
  3. Portfolio Credit Insurance
  4. Using the classic credit insurance platform
  5. Policy details

                       

Once EDC has provided you with a credit insurance offer, you need to review the details and accept or decline the offer. You can also access details such as the coverage certificate; general terms & conditions; links to contacts; pending requests for modifications or renewals; and more. These help files also show you how to manage various aspects of your policies, such as making policy changes or requests for claim payments to be made directly to your financial institution.

Select a topic


How to accept/decline an offer


How to request a direction to pay


How to complete your renewal form


How to view policy details


How to make changes to your policy


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Need help?

Speak to our customer care team at 1-800-229-0575 or support@edc.ca.

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