Overdues and Claims

Credit insurance help & support

If a payment is overdue or your buyer can’t or won’t pay, you’ll be relieved to know you have credit insurance. If your buyer is overdue in paying you, you may need to file a report with EDC. Or, if the payment is not forthcoming, you’ll need to file a claim. These help files walk you through the steps.

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Need help?

Speak to our customer care team weekdays between 8 a.m. and 8 p.m. ET at 1-866-716-7201 or support@edc.ca.