Getting started

Credit insurance help & support

EDC’s credit insurance system helps you manage your Portfolio Credit Insurance policy. It’s quick and easy, and you can do it all online. Watch our video tutorial series to learn how to view policy details, request policy changes, apply for new limits, make declarations, report overdue accounts and submit claims.

For detailed instructions on how to use the credit insurance client portal, select a topic from the menu below. You can also get a quick preview of our statements and invoices portal, where you can access all billing details for your portfolio.

Select a topic

Need help?

Speak to our customer care team weekdays between 8 a.m. and 8 p.m. ET at 1-866-716-7201 or support@edc.ca.