How to reset passwords

Resetting a user password can be done in several ways depending on your situation. You can:

• Reset your password if you have forgotten it and cannot log into the credit insurance system
• Reset your password from within the credit insurance system
  
• Reset another user’s password (Full User Access profile only)
  

To reset your password if you have forgotten it and cannot log into the credit insurance system, follow these steps:

1. From the system login screen, click on Forgot Your Password?

To reset your password within the credit insurance system, follow these steps:

1. Click on the Manage menu and select Update Profile.

2. Click on the Password button 

To reset another user’s password, follow these steps:

1. From the Manage menu, select Add/Remove/Edit Other Users.

2. From the list of users that appears, select the appropriate user and click on the Send Password button.