Pay premium and fees

Credit insurance help & support

                       

Your policy, via your Coverage Certificate, explains how your premium is calculated and when you will be invoiced for your premium and credit approval fees. Depending on your policy, you many need to declare actual sales for premium to be determined. If so, please consult Declare actual sales.

Accessing billing information

Your invoices and statements of account are automatically sent to you via email based on your billing cadence. All billing information pertaining to your policy, including account balance, payment history, as well as past and current invoices and statements of account, is accessible via login to our invoice and statement portal. To find out how to access this information, review these helpfiles.

If you have more than one policy (for example one policy that covers your export sales and a second policy that covers sales to your Canadian customers), you will have a separate invoice and statement of account per policy.

How to make payments

You can pay your premium and fees in a number of different ways:

New! Online credit card payment

For fast payments, follow these steps:

  1. Click on the link on your email invoice or statement of account to navigate to the payment page.
  2. Confirm your company and policy details, and confirm the amount to be paid. 
  3. Navigate to the payment screen and provide your credit card details. 

When your payment goes through, you’ll receive a confirmation email.

For additional help or questions, contact our Customer Care team. 

Call 1-866-716-7201

Preauthorized debit 
Find out how to sign up.

Wire transfer
Please include sufficient funds to cover wire transfer fees charged by your financial institution.

For CAD funds
Account Name: Export Development Canada
Account Number: 1070382
Institution number: 003
Transit Number: 00006
Swift: ROYCCAT2

For USD funds
Account Name: Export Development Canada
Account Number: 38636645
ABA: 021000089
Swift: CITIUS33

Online Banking
Add “Export Development Canada” as the payee
Use our online banking number per your invoice
For payment in CAD funds only.

Cheque
Please make cheque payment to “Export Development Canada” and include your policy number in the memo field. Send to: EDC – Accounts Receivable, 150 Slater Street, Ottawa, ON. K1A 1K3

Late payments

If payment is not received by the due date specified in your invoice, interest will be charged. Additionally, if your account remains unpaid for an extended amount of time, you risk losing coverage and your policy may be cancelled.

Need help?

Speak to our customer care team weekdays between 8 a.m. and 8 p.m. ET at 1-800-229-0575 or support@edc.ca.

Date modified: 2019-03-12