Locate your application form and status

Credit insurance help & support

a. To review your application at any time, log in to your account with your user ID and password, then from the Manage menu, select Manage Policy from the drop-down list.

b. To view your submitted application, click the Application Submissions tab and click on the paper clip icon in the Files column of the associated application.  This will open a PDF copy for you to review.

c. If your application has not been submitted, click anywhere on the row of the application in draft status and the row will be highlighted then click the Modify button.

You will be able to monitor the application submission as the Status will change.

Completed applications are typically processed within 12 business days. An underwriter will be in contact with you to review the application submission once it has been submitted.

Need help?

Speak to our customer care team weekdays between 8 a.m. and 8 p.m. ET at 1-866-716-7201 or support@edc.ca.