Register your company

Credit insurance help & support

Before applying for insurance, you’ll need to register your company with EDC.  To do so, follow these instructions:

Visit www.edc.ca/simplercreditinsurance and under Get Started, click Sign Up.

Step 1: Your company

a. Enter your company’s legal name and province, along with any other relevant information, into the fields provided. 

Note: Search functionality is case sensitive, so you should use capital letters where applicable. 

b. Click Search.

Note: The system displays a list of companies under Search Results. Verify that the information populated for your company’s listing is accurate (such as legal name and address). 

If your company does not exist in our database, you will not be able to continue until EDC has verified your company. Once confirmed, you will be sent login credentials within two business days.

c. To select your company from this list, click Select.

If your company does not appear in this list, or if the information is incorrect, click the hyperlink in the bottom left-hand corner to create a new company record in our database. 

Your registration will be processed manually, and you will receive further instructions within 2 business days. You will be unable to proceed with the application until you receive an email with your login credentials.

If you require any assistance, call EDC Customer Care at 1-866-716-7201, Monday through Friday between 7 a.m. and 8 p.m. ET or by email at support@edc.ca.

Step 2: additional information

d. Fill in all the fields under Company Details, then click Next.

Step 3: contact information

e. Fill in the information fields for the primary point of contact. All policy and billing notices will be sent to this person’s attention.

f. Click the checkbox to confirm the accuracy of the information, then click Next.

The contact chosen will be the main contact of the policy, meaning all policy and billing notices will be sent to this person’s attention. 

To change the primary point of contact, contact EDC Customer Care at 1-866-716-7201, Monday through Friday between 7 a.m. and 8 p.m. ET or by email at support@edc.ca.

Step 4: creation of account

Once you’ve successfully submitted your contact information, your company account will now be registered, and you will receive a confirmation email with a User id and temporary password. 

Note:  If EDC had to manually create your company, you will receive login credentials within two business days.

If you receive a message that says your company is “already registered”, please contact the EDC Customer Care team at 1-866-716-7201, Monday through Friday between 7 a.m. and 8 p.m. ET.

Need help?

Speak to our customer care team weekdays between 8 a.m. and 8 p.m. ET at 1-866-716-7201 or support@edc.ca.