How to view your payment history

Credit insurance help & support

                       

To view payment history, follow these steps:

1. Login to the Invoices and Statements portal. 

2. Once in the portal, select the policy number you wish to view from the Representing drop-down at the top of the homepage.

Your policy number will always begin with two letters (such as SE, SD, CE or CD). If you select the record that begins with numbers, no balance will display.

If you have multiple policies, you will need to view each policy number to view your total balance.

3. Under View Activity, click on Payment History.

a. On the Payment History page, a list of payments made on the account is available. Click on the Payment ID to view the details of a payment including the date applied, as well as associated invoices. Clicking on the invoice number will display details of the invoice such as invoice status, invoice balance and the due date.

4. Using Payment Search you may search all payments by date, amount and payment method. 

Payment will automatically be applied to the oldest invoice unless you indicate otherwise by referencing a different invoice number.

Need help?

Speak to our customer care team weekdays between 8 a.m. and 8 p.m. ET at 1-800-229-0575 or support@edc.ca.

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Date modified: 2019-03-12