Since her appointment in May 2019 as Senior Vice-President, Sustainable Business and Enablement, Justine Hendricks’s focus has been on supporting continuous improvement within EDC’s business lines to be more agile, efficient and effective, while also embedding sustainable business principles and practicesfor the environment, human rights, social welfare—into every EDC business transaction. Ms. Hendricks joined EDC in 2006. In her previous role as Vice-President Working Capital Solutions, she led a cross-Canada team devoted to meeting the working capital needs of small- and medium-sized companies. Prior to this, she led the transformation of EDC’s Financing and Investment groups, which accounts for more than 80% of the net revenue Export Development Canada generates annually. Prior to this she led teams serving small businesses and investors in widely varied sectors, from fisheries and agriculture, to health sciences and light manufacturing.
Ms. Hendricks earned an MBA from the University of Ottawa and a bachelor of arts in urban studies from Carleton University. She holds a Certified Financial Planner Designation and, in 2007, received EDC’s Excellence in Team Leadership Award. Since 2013 she has been Chair for the Forum for Young Canadians, a foundation that provides young people with first-hand access to the minds, the procedures and the energy of Parliament Hill. In 2017 Ms. Hendricks received the Telfer School of Management Trudeau Medal, the highest honor awarded to alumni in recognition of their leadership, initiative and contributions to the business world, the community and their alma mater.