While you can look to sales numbers or revenues, there is in fact no one-fits-all formula for answering the question. Experts say it has much to do with how comfortable you are with e-commerce and how sophisticated you have become in managing online operations. But ultimately, the decision to change platforms will depend on factors unique to your company and its needs.
A typical upward step for many companies is to go from an online marketplace to a template-based storefront. As discussed earlier, you pay for the storefront presence and its back-end services according to the features you use and how many orders you will need to deal with. With these storefronts, you can get established and begin selling very quickly. As business volume grows, you can buy more sophisticated features by going up in subscription pricing.