Building on e-commerce success

If you start out modestly—with an online marketplace such as eBay, for example—you may find that your sales volume expands rapidly. At some point, you may realize that you have outgrown your basic retail platform and need a more powerful solution. But how do you know exactly when to make this change?

While you can look to sales numbers or revenues, there is in fact no one-fits-all formula for answering the question. Experts say it has much to do with how comfortable you are with e-commerce and how sophisticated you have become in managing online operations. But ultimately, the decision to change platforms will depend on factors unique to your company and its needs.

A typical upward step for many companies is to go from an online marketplace to a template-based storefront. As discussed earlier, you pay for the storefront presence and its back-end services according to the features you use and how many orders you will need to deal with. With these storefronts, you can get established and begin selling very quickly. As business volume grows, you can buy more sophisticated features by going up in subscription pricing.

Setting up a template-based storefront can be relatively straightforward. The process varies from vendor to vendor, but in general it will include steps such as selecting page templates, filling them in with text and images, adding product information to the catalogue, figuring out the payment process and perhaps loading the current order history. Most vendors offer help with this, either online or by telephone. But because everything is templated, with a restricted set of options for each template, the process can be largely easy to understand.

Setting up a template-based storefront

Ideally, using the storefront will lead to a steady increase in both domestic and international sales, until (it is to be hoped) you outgrow the capabilities. When that happens, it may be time to invest in a custom-built e-commerce solution.

Date modified: 2019-02-04